UreaAide Frequently Asked Questions
Q: Sometimes the UreaAide powder is a little stuck together in the jar, is that normal?
A: Yes micro filtered USP grade Urea plus D-Ribose/Dextrose equals sticky, kind of like super sticky rice. We added a large desiccant to help combat that, and it’s why we recommend storing in a cool dry place, with the desiccant in at all times. The easiest thing to do is take a butter knife and break it apart in the jar. Be sure not to pierce the desiccant. It will continue to dissolve easily in seconds with 4oz of cold water. This does not impact the effectiveness of UreaAide, it’s already been micro filtered more vigorously prior to packaging.
*Update: We are changing packaging to individual unit dose pouches which will resolve the sticky issue. Stay tuned.
Q: How can UreaAide raise the serum sodium without any salt?
A: If your doctor diagnosed you with SIADH then you are water logged. Lack of salt or sodium is not the problem. Inability for the kidney to excrete excess water is. UreaAide is an osmotic diuretic that will assist the kidney in ridding the body of the excess water. This will take off the dilution effect and raise the sodium level safely and effectively.
Q: What is the usual starting dose of UreaAide?
A: Your doctor should let you know the dose he would like you to take. Often the starting dose is 1 scoop twice a day.
Q: Is UreaAide covered by insurance?
A: This is a great question and a frustrating one as a doctor. The short answer is not usually, but worth exploring. You can call your insurance carrier and let them know your doctor has prescribed UreaAide, a medical food for the management of SIADH/Hyponatremia. Let them know this is covered under your Medical benefit not your Pharmaceutical benefit or under DME (durable medical equipment). They will likely require a PA (prior authorization) from your doctors office or doctor. Your doctor may use the HCPCS codes B-4155 (EF/incomplete/modular) or the DME code A-9999 (DME supply or accessory, NOS) when submitting the form/documentation.
Q: Does UreaAide qualify as a medical expense and therefore may I use my HSA, FSA, or HRA card?
A: Happy to say absolutely YES! We can accept these forms of payment on the website directly, and if any issues arise, a simple form on our home Page can be filled out to demonstrate the justification and sent in to your account servicer.
Other questions: please don’t hesitate to email us at info@kidneyaide.com
or fill out the form below.
A: Yes micro filtered USP grade Urea plus D-Ribose/Dextrose equals sticky, kind of like super sticky rice. We added a large desiccant to help combat that, and it’s why we recommend storing in a cool dry place, with the desiccant in at all times. The easiest thing to do is take a butter knife and break it apart in the jar. Be sure not to pierce the desiccant. It will continue to dissolve easily in seconds with 4oz of cold water. This does not impact the effectiveness of UreaAide, it’s already been micro filtered more vigorously prior to packaging.
*Update: We are changing packaging to individual unit dose pouches which will resolve the sticky issue. Stay tuned.
Q: How can UreaAide raise the serum sodium without any salt?
A: If your doctor diagnosed you with SIADH then you are water logged. Lack of salt or sodium is not the problem. Inability for the kidney to excrete excess water is. UreaAide is an osmotic diuretic that will assist the kidney in ridding the body of the excess water. This will take off the dilution effect and raise the sodium level safely and effectively.
Q: What is the usual starting dose of UreaAide?
A: Your doctor should let you know the dose he would like you to take. Often the starting dose is 1 scoop twice a day.
Q: Is UreaAide covered by insurance?
A: This is a great question and a frustrating one as a doctor. The short answer is not usually, but worth exploring. You can call your insurance carrier and let them know your doctor has prescribed UreaAide, a medical food for the management of SIADH/Hyponatremia. Let them know this is covered under your Medical benefit not your Pharmaceutical benefit or under DME (durable medical equipment). They will likely require a PA (prior authorization) from your doctors office or doctor. Your doctor may use the HCPCS codes B-4155 (EF/incomplete/modular) or the DME code A-9999 (DME supply or accessory, NOS) when submitting the form/documentation.
Q: Does UreaAide qualify as a medical expense and therefore may I use my HSA, FSA, or HRA card?
A: Happy to say absolutely YES! We can accept these forms of payment on the website directly, and if any issues arise, a simple form on our home Page can be filled out to demonstrate the justification and sent in to your account servicer.
Other questions: please don’t hesitate to email us at info@kidneyaide.com
or fill out the form below.